Return Policy

At simbashoppingusa.com , we take a tremendous amount of pride in the craftsmanship and overall quality of our fine products.  It is our priority to provide you with industry-leading designs and styles that help make your home an entertaining hot spot.  Please inspect your product upon receipt and notify us of any damage or other issues that you come across.  If within 30 days of receipt, you are unsatisfied for any reason, you may return the product for a full refund after paying a 25% restocking fee.  The cost of shipping the product back to the factory is the sole responsibility of the consumer.  We cannot accept returns on any custom product, close-out items or any items damaged through normal wear and tear.

Returns are returned to the buyer. The address to which the goods are to be shipped is: SIMBA USA INC. to Miami International Freight Solutions, LLC (MIFS), 14100 NW 60th Avenue , Miami Lakes, FL 33014

For assistance please contact Customer Service at simbashoppingusa@gmail.com.  We are at your service 7 days a week, 8:00 AM to 5:00 PM EST.