Return Policy

At simbashoppingusa.com , we take a tremendous amount of pride in the craftsmanship and overall quality of our fine products.  It is our priority to provide you with industry-leading designs and styles that help make your home an entertaining hot spot.  Please inspect your product upon receipt and notify us of any damage or other issues that you come across.  If within 30 days of receipt, you are unsatisfied for any reason, you may return the product. The actual cost of the original shipping will not be refunded. The cost of shipping the product back to the factory is the sole responsibility of the consumer.  We cannot accept returns on any custom product, close-out items or any items damaged through normal wear and tear.

The return costs are to be paid by the buyer. The address to which the returned goods must be sent is: SIMBA USA INC. to Miami International Freight Solutions, LLC (MIFS), 14100 NW 60th Avenue , Miami Lakes, FL 33014

For assistance please contact Customer Service at simbashoppingusa@gmail.com.  We can assist you 7 days a week, 8:00 AM to 5:00 PM EST.